Kamal Machareka

Worked on OSI Data Link Layer, and applied switch configuration changes according to business needs.
Monitored WAN links and worked with Verizon and AT&T to insure maximum availability and best service
Used the HEAT ticketing system for third level support

Prepared for security and software audits.
Contacted vendors for support of servers, clients and network hardware and software.
Built a domain controller and a file server from scratch.
Fully administered 6 fileservers and partially managed 5 domain controllers.
Supported more than 150 users in five different locations (Ames, Boone, Nevada, Adel, and Algona.)
Managed and performed the hardware and software upgrade for the Algona site (MACs to PCs and Page Maker to Quark upgrade, new cabling and switches, new servers, and end-users training.)
Fixed issues with servers, backup, printing, and day to day user problems.
Updated the logon scripts for different sites using the "kixtart" language.

Built two servers from scratch, ready with Apache, SQL Server, and ColdFusion, with some hardware configurations.
Moved websites from one server to another, and made all the DNS, IIS, Apache, FTP and other required changes.
Partly setup a new Cisco ASA 5510 Security Appliance.
Participated in a project of upgrading the systems and the network for a bank in Marshalltown.
Setup some SQL Server 2000 Databases, and resolved issues with backup plans.
Created a documentation summarizing information for more than two hundred websites (DNS, Domain registration, programming languages used, and server location / IP.)

Supervised and hired a five-person team responsible for help desk, PC technician duties, purchasing accessories and hardware parts.
Implemented disaster recovery plans.
Supplied customers with internet through VPN dial-in connections.
Planned, built and supported a network of 40 PCs for an internet café.
Suggested upgrades and minimum hardware requirements for more than 400 customers.
Participated and managed a stand in eight computer exhibitions.
Created Power Point, Flash presentations, posters and MM business cards.
Was responsible for the support of a sophisticated ERP system.

Constructed more than 80 PCs ground-up, tested to guarantee maximum performance, and installed operating systems with optional software.
Performed periodic maintenance for over 300 PCs and ensured data availability, virus free systems.
Instructed 40 people on the basics of DOS, Windows 3.11, 95 and 98.

Dedicated, hard working individual with intercommunication skills to work at all levels of the organization.
Twelve-year experience in information technology with management skills.
Outstanding motivator and team builder. Work well in both team environment and individual assignment.
Successful in meeting new technical challenges and finding solutions to meet the needs of clients.
Demonstrated skills in training and supporting end users as well as developing technical staff to achieve performance objectives.
Resolved problems directly with end-users.

Network infrastructure management and security.
Internet Servers configuration (Web, FTP, Mail …) Using Windows or UNIX.
Configuring Microsoft client/server system security.
Unattended and remote installation of Windows XP, 2000, 2003 series.
Intermediate database administration using Mysql or Ms SQL servers.
PC performance tuning, services monitoring and firewall tweaking.
Networks/Hosts hardening.
Penetration testing and malicious activity detection.
Security policy and disaster recovery planning and implementation.
Intermediate Linux administration.
Management and communication skills.
Microsoft Windows and Office installation and support.
Graphics and web design (Corel Draw, Photoshop, Quark, Dreamweaver MX, some Flash, and Joomla content management system).
Basic Perl/CGI scripting.

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