Cisco Certified Securiy Professional
Securing Networks with Cisco Routers and Switches

Cisco Systems                                             Des Moines, IA       September. 2010

Implementing Cisco Security Monitoring, Analysis, and Response System

Cisco Systems                                                        Des Moines, IA       July. 2010

Cisco IPS Specialist

Cisco Systems                                                        Fort Dodge, IA       April. 2009

Cisco Firewall Specialist

Cisco Systems                                                        Fort Dodge, IA       Oct. 2008

Cisco Information Security Specialist

Cisco Systems                                                        Algona, IA              Sep. 2008

CIW V5 Associate

Prosoft                                                                    Ankeny, IA            Dec. 2007

MCP Certified (070-270 Installing, and Administering Ms  Win XP Pro)

Microsoft                                                                 Des Moines, IA      Feb. 2007

CCNA certified

Cisco Systems                                                        Ankeny, IA             Feb. 2006

Associate Degree – PC Repair

ICS (Currently 'Penn Foster')                                  Scranton, PA         Oct. 2000

Associate Degree – Technology and Chemical Engineering

Albaath University                                                  Homs, Syria           Aug. 1998

IT Infrastructure Application Engineer

Aviva USA                                        West Des Moines, IA August 11 - Current

• Streamline IT project delivery.
• Vendor relationship management.
• Ensure timely progress and adequate resource availability to deliver projects and improve infrastructure availabiliy.
• Forecast potential issues and resolve dependencies before they become problems.

Network Engineer II

Aviva USA                                                Des Moines, IA April 10 - August 11

• Charged with designing and engineering Cisco Content Service Switches.
• Responsible for engineering and administering Cisco IPS and MARS appliances, and Cisco Wireless LAN Controllers.
• Configured and maintained Web, Remote and Site-To-Site VPN connections.
• Participated in Cisco ACS AAA implementation to control VPN access.
• Cleaned and combined Cisco and Checkpoint firewall rules.
• Worked with vendors to keep up to date with the latest products and technologies including but not limited to WAN optimization, protocol analysis, and traffic aggregation, filtering and replication.
• Used NMS and NetFlow systems such as SolarWinds Orion, CiscoWorks, MRTG and Scrutinizer to stay on top of network performance and trends.
• Architected and implemented all routing, switching and network security aspects of a mid-size branch office move project.
• Hardened and optimized Cisco routers and switches.
• Configured QoS policies for VoIP and WAN traffic queuing.
• Authored technical and SOP documents, device configuration standards, and developed IP addressing and VLAN segments for a multi-tier datacenter structure.

Network Engineer

Aviva USA (MODIS consultant)                 Des Moines, IA May 09 to April 10

• Maintained Cisco WebVPN.
• Cisco Wireless LAN Controller administration and troubleshooting.
• Administered Cisco Content Services Switches (CSS).
• Optimized Cisco IPS.

 

Network Support Consultant

Aviva USA (MODIS consultant)                  Des Moines, IA Nov 08 to May 09

• Managened the Data Link Layer, and applied switch configuration changes as needed.
• Monitored WAN links and worked with Verizon and AT&T to insure maximum availability and best service.
• Utilized HEAT and home-built ticketing systems to provide third level support.

 

Systems Administrator

Ames Tribune (Iowa Newspapers Inc.)        Ames, IA           Feb to Jul 2007

• Hardened server and desktop systems and facilitated security audits.
• Managed vendor and contractor relationships.
• Built and supported server and desktop environments in five branches.
• Managed and led a project of MAC to PC migration and new network build.
• Improved Windows logon scripts using Kixtart.

Systems Support Specialist

Global Reach Internet Productions                Ames, IA                  2006-2007

• Built servers and configured Apache, SQL Servers, and ColdFusion.
• Migrated websites between different platform servers, and resolved all dependencies and necessary changes.
• Partly setup a new Cisco ASA 5510 appliance.
• Participated in upgrading customer systems and network infrastructure.
• Configured and maintained SQL server databases.
• Documented and maintained hosted service information.

Entrepreneur - IT Managed Services

Unlimited Technology Computer Services     Homs, Syria           1998-2005

• Supervised a team of five, responsible for desktop and network support and engineering.
• Provided customers with dial-up internet connections.
• Designed, built and supported internet cafés and small-business networks.
• Managed a computer retail store and stands in multiple IT fairs.
• Prepared PPT and Flash presentations, and autorun MM business CDs.
• Owned local distribution and support of a sophisticated ERP system.

PC Technician and Lab Instructor

Sumer Computer Institute                              Homs, Syria            1996-1998

• Assembled PCs and guaranteed compatibility and maximum performance.
• Performed periodic maintenance on hundreds of PCs.
• Instructed DOS, Windows 3.11, 95 and 98 classes.

 

• Dedicated hardworking individual with intercommunication skills and experience working at different levels of an organization.
• Very strong influence, negotiation and conflict resolution capabilities.
• A team player proven successful in individual assignments just as well.
• Results-driven, effective problem solver. Successful in meeting new technical challenges and developing solutions to meet clients’ needs.
• Demonstrated leadership and team development skills, and excellence in training and supporting end users.
• Emphasis on IT security, detailed procedures and documentation, and technology best practices.

 

• Network infrastructure design, engineering and support.
• Cisco PIX, ASA, IPS, CSS, WLC, MARS, ACS, Nexus and other switching and routing gear.
• Experience with Checkpoint firewalls, F5 BigIP application delivery controllers, Riverbed WAN Accelerators and Opnet suite of tools.
• Protocol analysis and network / application performance monitoring.
• Security policy and disaster recovery planning and implementation.
• Penetration testing and malicious activity detection.
• Internet Servers configuration (Web, FTP, Mail …) Using Windows or UNIX.
• Intermediate database administration using Mysql or Ms SQL servers.
• Intermediate Linux / Unix administration.
• Basic Perl/CGI scripting.